ITIL Certification and E-Learning

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E-learning offers interactivity and flexibility for training delivery in the workplace. Two common methods of delivery are self-paced and synchronous learning. In self-paced learning, the learner accesses and proceeds through the training individually. Synchronous learning is often considered a method of distance learning, since an instructor is still an active part of the training process.

Greater Productivity: E-learning solutions, such as web-based training (WBT) and computer-based training (CBT), allow learners to study from their own desktop. Direct delivery can reduce productivity downtime and cut travel costs.

Timely Delivery: During a rollout, e-learning can offer simultaneous application training to many participants. Good e-learning can provide just-in-time training delivery to match a specific go-live date.

Flexible Learning: E-learning often follows a modular design. In some designs, participants can choose their own learning path. Additionally, users may be able to bookmark key points for reference—thus increasing behavior changes and business benefits.

Cost-Per-Learner Savings: Perhaps most significantly, e-learning can produce a lower cost per learner than instructor-led training. However, custom e-learning may have a higher up-front cost for design and development. We recommend a careful analysis to determine if e-learning is part of your project's Optimal Learning Solution (OLS).