This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

Audience: This course is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.

After completing this course, students will be able to:

• Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
• Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
• Configure and manage Exchange Server 2003.
• Manage interoperability between Exchange Server 2003 and Exchange 2000.
• Secure Exchange Server 2003.
• Manage recipients.
• Manage public folders.
• Manage address lists.
• Implement and manage client access with Internet protocols.
• Manage client configuration and connectivity.
• Manage routing.
• Manage mobile devices with Exchange Server 2003.
• Manage data storage and hardware resources.
• Plan for disaster and disaster recovery.
• Back up and restore Exchange.
• Perform preventive maintenance.
• Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

• Working knowledge of Microsoft Windows Server 2003.
• Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
• Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).

In addition, it is recommended, but not required, that students have completed:

• Course KT-2274: Managing a Microsoft Windows Server 2003 Environment,, or equivalent knowledge
• Course KT-2275: Maintaining a Microsoft Windows Server 2003 Environment,, or equivalent knowledge
• Course KT-2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts, or equivalent knowledge
• Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.